CLS Communication has been working for years with clients in a range of industries, including insurance, telecommunications, software and real estate. Microsoft, SAP, Orange, Swisscom and sunrise are just a few examples. CLS can tap into an impressive pool of language skills in technical and related fields.

Customer support is a key success factor for companies in technology-driven industries. CLS helps them with useful tools that make life for those on the sales front easier, day in, day out.

The scope of applications for CLS solutions in this area is very broad:

• An internationally active telecommunications provider's call-centre agents use a web-based support database. CLS translates the relevant texts with a very fast turnaround and feeds them straight into the client's system.

• Staff at a real-estate group translate internal documents such as the minutes of meetings and e-mails using CLS Machine Translation.

• One mobile network operator is setting up new sales points in various language regions. The sales staff use a support system translated by CLS to configure mobile devices.

Together with its distribution partner, a mobile communication provider is opening a new and innovative type of sales outlet. More

Successful communication is essential if all processes within an organization are to run smoothly. More